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FAQs
Commonly Asked Questions
Orders generally take 3-5 business days before they are shipped. Pre-Orders will ship on the date that is specified within the product description.
If it is within 5 days of placing your order, your items may be in our order queue pending shipment. If you received a notice that your item has shipped and its likely there is an issue with the shipment please contact the shipping carrier to get an update. If you have not received your tracking information after 5 days of placing your order, please contact us at admin@rookierise.com
Most of our items are slightly tailored, primarily our men's and women's tees. We do recommend that people order up a size up if you don't like that slighty tailored feel. Everyone is different. We will say that our XSmall-Larges run very true to size. The majority of our customer feedback on sizing up comes from those who wear XL-2XL range. If you are about 6 feet tall with a larger build, we would recommend going with a 2XL. If you normally wear shirts that are boxy, then we definitely recommend going up a size. Again, these are slightly tailored. Our customers love them! Our sweatshirts and jackets are true to size. Our women's tanks are tailored as well.
Anything is possible! Collabs are great and we welcome them if your company jives with who we are and what we stand for. Email the boss and let him know what you're about. tadd@rookierise.com
That is awesome that your mindset is in the right place! We have people ask about sponsorships daily. If you are influencing the masses and also have a great reputation, we will consider it. If you are not putting in the work to build your following or lack to ignite a positive influence, then the answer is simiply... No. Attitudes are everything and bad ones just don't fly with us.
We do not offer any print or design service for anyone. Running this brand consumes all of our time. You can find some great printers and designers out there. Just ask your friends and I'm sure they'll point you in the right direction! Google is also a very great source. Good Luck!
That is a great question and we'd be stoked to help you out! Let's fill your shelves! Contact us at admin@rookierise.com